The Breeder's Standard™
Answers to Frequently-Asked
page, we've tried to anticipate your questions and give you good
answers that will help you understand TBS .NET more
completely. Please read on for these answers:
Q: Is my data safe?
A: Yes. We have
a state of the art data center, complete with redundant systems,
daily backups and secured premises.
Q: Can other people see or change my Private
A: No. The only things shared are animal
name, breed, gender, color, primary registration, dates of birth and
death, and owner. Your private comments and all history (eg
medical, heats, litters, etc.) are hidden from view of all
people but you. If you entered the animal, nobody but you or a
Breed Co-Ordinator may change its information.
Q: What is a Breed Co-Ordinator?
A: A Breed Co-Ordinator is a person, well-versed in his or her
breed, who has taken responsibility to keep that breed's records
accurate. BC's are usually our customers who have volunteered
to this task in exchange for free usage of the program. Each
breed has only one co-ordinator.
Q: Can I contact my Breed's Co-Ordinator in order to
discuss something inaccurate I've found in TBS .NET?
Yes. There is a "Contact Co-Ordinator" button on the Animal
Information window. This sends an email message to the
co-ordinator and to our database management department.
Q: What if I need records for more than one
breed? Is that an extra cost?
A: No. You can store as
many breeds as you desire in TBS .NET, and access the libraries for
tham all, at no extra charge
How often are your breed libraries updated?
Continuously as our customers add and change records in the
database - Instantly! We also import the data from other
places, such as public pedigree databases, and the OFA
Q: Will you sell a
copy of a breed's database to me so I can use it on my PC
A: Sorry, we will not. Although the data
is uncopyrightable fact, we don't sell the data since we did not
gather all of it ourselves.
Q: How do I add a dog in your database as an ancestor
of one of my dogs?
A: Simply use the look up window to
locate the Sire or Dam. You will get all records for your
Q: How many servers are used to run TBS .NET?
What are their exact configurations? What security protocols
do you have in place?
A: At this time there are 11
servers that make TBS .NET happen. We will not disclose their
security configurations or additional security hardware in order to
protect the integrity of the program. We will say that we use
Microsoft Windows 2000 Server and Advanced Servers, with all
security patches applied.
Q: If I have an older version of The Breeder's
Standard, Can I get my data into TBS .NET?
Certainly. We have a dedicated import server running 24 x 7 to
process import orders as they are received.
Q: How many of your huge database are of my
A: See for yourself by clicking here for the latest counts updated in
real time. We easily have the largest database available
Q: What do I need to run TBS .NET on my
A: You've got it now! All you need is a
See a Macintosh-based features tour
by clicking here.
Q: Are you dropping TBS 2003 and your other
A: No. TBS 2003
remains for sale and is covered by support. We are not
dropping anything from our product lineup.
Q: I have Pedcasso™ and I want to put my custom
layouts into TBS .NET. Can you do that?
Yes. Right now Product Support needs to add it to your
profile. However, in early 2004, Pedcasso .NET will release
and you will be able to do it all directly.
Q: Does TBS .NET make NETigree®
A: Not yet. We hope to have NETigree®
.NET finalized and available as an option by May 1,
Q: If my friend has a database from another pedigree
program, can I import it here?
A: Yes, if the program
supports our BXF™ data import/export language. If not, we have
programs that can convert almost anything into BXF.
Q: What if I am a linechaser? Can I share data
with my friends?
A: Absolutely! Any TBS .NET user
can permit any number of other TBS .NET users to access his or her database.
You can also drop that permission at any time with immediate
Q: How do I restore from your backups if my PC
A: You don't need to. We store nothing on
your PC. It's all here in a secured environment.
Q: What happens if your server
A: Everything has a backup. Every server
has more than one CPU, RAID fault-tolerant disk arrays and multiple
network connections. The critical ones even have multiple
power supplies! So a crash is highly unlikely. But,
let's say that we have a crashed server. We have hot "buddy"
servers ready to pick up, usually without you even
Q: Won't it be slow, since we share servers over the
Internet? Won't the servers become swamped or the Internet
A: We have our database on a huge
4-processor server with gigabytes of RAM, and we have
multiple servers, each with multiple CPU's and network links, to
handle that. We meet the Net with multiple T-1 connections
with failover. We personally have counted a capacity of
over 500 transactions per second on Internet-hosted
stress tests. In English, we can have 10,000 people on at the
same time and offer lightning fast response time. This web
page is part of TBS .NET and has programming in it to fetch the
latest animal count. Was this page fast? That is how fast TBS
.NET usually is.
It is true that people with DSL, wireless, cable
modem or commercial-grade connectivity will experience speedier
access. As these technologies become pervasive, TBS .NET will
usually outperform many Windows
Q: What will upgrades cost? How often will you
A: Your upgrades are included in your
price. So they are no-charge! Upgrades will be
"slipstreamed" into TBS .NET as we develop them. Many will be
free upgrades, but we reserve the right to make major new feature
sets into options. However, nothing that is included today
will ever be an option in the future.
Q: Will you have group discounts?
for clubs and linechasers, or any other group of 5 or more people
signing up at once. Contact our main office at 800-746-9364
(815-806-2130 outside USA) and Press 1 for Sales and Customer
Service. We'll get you a discount plan.
Click the icon above to immediately sign up for TBS
The Breeder's Standard .NET® is governed by the software license
agreement and our web site usage agreement, Using this site to
navigate beyond this page constitutes your complete acceptance of
the web site usage agreement, and signing up to use TBS .NET
constitutes your complete acceptance of the software license
agreement. This site and all of its elements are Copyright ©
2003 by Chimera Holdings, Ltd.; and Man's Best Friend Software, Inc,
pursuant to a license agreement.
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